FAQ

We roast to a profile unique to each coffee which is designed to highlight the natural flavors of the bean while emphasizing sweetness and balanced acidity. On the spectrum of "typical roast" levels we would generally be in the medium to medium light on all coffees.

We do not. One of the best ways to brew really excellent coffee is to grind within 30 minutes of brewing. You'd be surprised the difference this makes, and our rule of thumb is grinding fresh on a very cheap grinder is better than pre-grinding on a very nice grinder.

We color code our tags and stickers to indicate the flavor profile of the coffees we carry. Bags with red stickers or tags are more fruit-forward, showcasing bright profiles with juiciness and fruit notes. Orange stickers and tags exhibit more chocolates and structured body. Our green labels and tags are blends, which we create with balance in mind.

Truly excellent coffee is picked by hand, and goes through multiple sorting processes and methods to improve quality. The higher number of processes involved in removing defects, underripe beans, and damaged beans the higher the amount of labor and the lower the yield from the farm. The extra work and higher amount of bad coffee removed is the primary reason for the increase in price. Secondarily, we are trying to increase the amount farmers can earn for their coffee. We need to prove to them and their children (most importantly) that they can make a good living growing coffee. If this doesn't happen more and more farms will stop producing when children move to the city because of the low incomes in the coffee industry.

We roast Monday through Wednesday, with the occasional added roasting day if demand is high. We roast to order rather than to par, so we don’t ever have any coffee leftover at the end of the week, to ensure all coffee going out our door is as fresh as possible, and sent out within 48 hours of roasting. Sometimes, an order may be delayed until Monday if placed at the end of the week to ensure the freshest possible product. All orders placed after Friday at 10am will be pushed to Monday no matter what.

Many of the coffees that we import are organic, however our facility is not organic, so we do not carry a certification.

We only purchase coffee from farmers that use best practices for their farms, particularly in regards to forest preservation and water reclamation/waste reduction. While “shade-grown” is a common phrase for coffees with forest conservation in mind, we don’t use that indicator on our bags, as we see that practice as a standard rather than an exception.

While our shops carry pastries that do contain gluten, our production facility has zero risk of cross contamination, as our bakery is located miles away.

While we see the value in how Fair Trade certification has changed the world of coffee, we simply don’t think it’s enough to be Fair Trade. As a roaster that deals in direct transactions, we value relationships we forge with farmers. We pay farmers what their coffee is truly valued, and through this they not only live better lives, but produce even more incredible coffees.

A major part of our mission at Corvus is to help our customers become better coffee buyers. We love to talk coffee (we’re actually total nerds about it), and are always available in shops to guide you, or available via our chat or email to help!

You can find information on our shops hours HERE

We have five cafe locations throughout the Denver Metro area. You can find them HERE.

We are always accepting applications. Submit yours href="https://www.corvuscoffee.com/pages/hiring" class="clickable-link">HERE

We serve pastries (and bread on weekends) from our in-house bakery, The Fox and the Raven. Their up-to-date offerings can be found

Your tracking number from USPS or UPS is sent to you when your order is shipped. Check for an email telling you your order has shipped- if you can’t find it, check your spam folder! We can always help you track down your order via our chat box, or email us at hello@corvuscoffee.com.

We roast to order, rather than to par, so no coffee is left laying around our facility at the end of the week. Sometimes, we will delay orders to ensure you get the freshest roast possible; no coffee sent to customers is more than 48 hours off roast when we ship.

In particular, if you have ordered either an exotic or reserve coffee, we only roast those one day per week to ensure our quality control of those coffees. All other items that are ordered alongside them will be delayed and shipped together.

While we have several options for subscriptions based off our already existing lineups, our crown jewel is our Traveller’s subscription, showcasing exclusive coffees available only to subscribers. We collaborate with artists to bring about beautiful artwork, with information packets to give the story on this month’s coffee. Learn more

We are happy to return non-coffee items so long as they are in the original condition, unworn or unused, within 30 days. Please bring your item back into the cafe with a copy of your original receipt and we can accept your return. For online orders, please email hello@corvuscoffee.com for a return authorization and instructions.
We do not accept coffee returns at this time. However, if there is a problem with your coffee, please email us at hello@corvuscoffee.com so we can work to make it right!

We have fans all across the globe, but we do have a few rules:
We only ship coffee, filters, and merchandise: we do not ship brewing equipment.
When we ship internationally, we do not offer free shipping. We will always try to find the most cost-effective method to get coffee to you, but ultimately paying for shipping is responsibility of the purchaser.
We do not pay taxes or duties for import, and are not liable for any fees incurred when picking up from customs.
Any further questions can be answered by us via email hello@corvuscoffee.com or via our chat window in the bottom right corner!

We are happy to return non-coffee items so long as they are in the original condition, unworn or unused, within 30 days. Please bring your item back into the cafe with a copy of your original receipt and we can accept your return. For online orders, please email hello@corvuscoffee.com for a return authorization and instructions.
We do not accept coffee returns at this time. However, if there is a problem with your coffee, please email us at hello@corvuscoffee.com so we can work to make it right!

We fulfill our orders with the information we are provided. If an order is shipped to the address provided, we have fulfilled our duty as shippers. If the parcel is not delivered due to the address provided being inaccurate, we are not liable for replacement, reimbursement, refund, interception, or any further measure.